Buy From Home – Terms and Conditions – auto-gestion.eu
Delivery and Inspection
1.1 Delivery: Auto-Gestion collaborates with our logistics partner, MANA Shipping Company, to facilitate the delivery of vehicles to end customers.
1.2 Inspection Period: The customer is entitled to a 15-calendar-day inspection period commencing from the date of vehicle receipt.
1.3 Purpose: This period allows the customer to thoroughly examine the vehicle and accompanying documentation to ensure compliance with the ordered specifications.
Payment Process and Guarantee
2.1 Payment Method: The financial transaction is to be executed via direct bank transfer to MANA Shipping Company.
2.2 Guarantee: The transferred sum shall be retained by MANA Shipping Company as a guarantee for the duration of the 15-day inspection period.
2.3 Security: This mechanism ensures the customer’s financial protection throughout the acquisition process.
Return Procedure
3.1 Non-conformity: In the event that the vehicle does not correspond to the agreed specifications, the customer may request a refund.
3.2 Refund Timeframe: In case of non-conformity, the full amount shall be reimbursed to the customer within 48 hours of official notification.
Final Provisions
4.1 Acceptance of Terms: By executing the payment, the customer explicitly agrees to these terms and conditions.
4.2 Modifications: Auto-Gestion reserves the right to update these terms, subject to prior notification of customers.
These terms provide a clear presentation of the delivery, inspection, and potential return process, highlighting the financial security offered through our collaboration with MANA Shipping Company.
Purchase from the safety and comfort of your home. Enjoy the convenience of buying your desired vehicle without the need to travel.
In response to the COVID-19 pandemic that occurred over four years ago, our company was required to revise its sales strategy and restrict access for potential clients to Auto Gestion warehouse facilities.
During that challenging period, we had to make many difficult decisions, including reducing our staff to maintain competitive prices for our loyal customers. Fewer employees resulted in lower expenses, allowing us to avoid increasing profit margins and keep prices significantly lower for end consumers.
Since then, we have transitioned all our sales operations to the https://auto-gestion.eu online platform, necessitating the cancellation of all scheduled visits for Spot-On-Vehicle Inspections or Pre-Purchase Inspections. Simultaneously, it was crucial to provide our customers with assurance, a sign of trust that they are not purchasing a vehicle unseen.
Consequently, for any vehicle purchased on the auto-gestion.eu website, we offer a standard 15-day inspection period at the customer’s residence. During this trial period, customers can have the vehicle inspected at any authorised service centre and verify the documents at the local vehicle registration authority. All vehicles are delivered with temporary number plates valid for 30 days and insurance covering the test period.
To enhance our logistics, Autos Gestion has established a partnership with MANA SHIPPING Company, which will manage all our European operations. MANA SHIPPING Company is the exclusive authorised transporter for collecting vehicles from partner warehouses across Europe. This exclusive contract allows us to offer FREE DELIVERY for any vehicle purchased from our website, applicable only to deliveries within the European Union. We do not deliver to countries outside the European Union because our insurer cannot provide transport insurance and mandatory road insurance for non-EU destinations.
Now, you can stay comfortably at home and purchase your desired vehicle without the need to travel thousands of kilometers across Europe, carry cash with you, or face unimaginable risks. We offer secure and stress-free transactions, along with free shipping across Europe for your chosen vehicle.
To avoid any misunderstandings, we wish to reiterate once more for our customers to feel assured that all vehicles in our inventory comply with internationally recognised standards and are backed by a 15-day standard guarantee. This clarification underscores our steadfast dedication to delivering quality and ensures that our customers feel confident in their decision-making, knowing they have made the right choice.
- All the vehicles from our stockpile are not the subject of an outstanding lease
- All the vehicles from our stockpile are delivered to the customer with fleet insurance which is valid during the inspection period.
- All the vehicles from our stockpile have the selling price listed on our website and there will be no other hidden commissions or costs.
- All the vehicles from our stockpile possess the necessary documentation for registration in accordance with the current EU/EEA legislation.
